Effective Date: 01-08-2025
At ZNJEA, we value our customers and strive to provide high-quality digital products such as trading robots, courses, and educational materials. Please read our Refund Policy carefully before making a purchase.
⸻
- Digital Products
• All our products are digital downloads and delivered electronically after purchase.
• Because digital products cannot be “returned,” all sales are final.
⸻
- No Refunds
• We do not offer refunds once a product has been purchased and delivered.
• By completing a purchase, you acknowledge and agree to this no-refund policy.
⸻
- Exceptions
Refunds may be granted only under the following circumstances:
• You were charged more than once for the same product due to a technical error.
• You did not receive the product after purchase (and our support team cannot resolve the issue).
⸻
- Customer Support
If you experience any issues with your purchase (e.g., download problems, file errors, or technical difficulties), please contact us immediately and we will assist you.
📧 support@znjea.com
⸻
- Updates and Replacements
• If we update a product you have already purchased, you may receive the updated version at no additional cost (when applicable).
• If a file is corrupted or does not work, we will provide a replacement at no charge.
⸻
- Changes to Refund Policy
ZNJEA reserves the right to modify this Refund Policy at any time. Updates will be posted on this page with the new effective date.